Principal Product Designer · Bangalore, India

Sandeep
Virmani

Full-stack Principal Designer with 15+ years across the complete design discipline — user research, interaction design, design systems, and AI-integrated practice. I own problems autonomously, deliver validated outcomes, and build design capability in the teams around me.

83/100
System Usability Score
ILM Policy Builder · OpenText
+63
Net Promoter Score
ILM Policy Builder · OpenText
150%
Increase in credit consumption
Prisma Cloud · Palo Alto Networks
57%
Reduction in screens
Prisma Cloud · Palo Alto Networks
8×
Customer sentiment improvement
Prisma Cloud · Palo Alto Networks
Selected Work

Enterprise UX that moves the needle

OpenText · 2024–2026
ILM Policy Builder

Sole designer reimagining XML-based policy authoring as a visual canvas interface. Co-led live usability validation at OpenText World 2025 in Nashville with 9 enterprise participants.

83
SUS Score
+63
NPS
0
Critical issues
IAM / ILM Interaction Design Usability Testing Enterprise Security
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OpenText · 2024–2026
XDR & NDR Platform Research

Led foundational UX research for OpenText XDR — built two primary personas, defined IA across Detection, Discovery, and Response workflows, and ran a structured competitive audit spanning CrowdStrike and Microsoft Defender.

XDR / NDR UX Research Persona Development Competitive Audit
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Palo Alto Networks · 2021–2024
Prisma Cloud Onboarding

Collapsed fragmented AWS, Azure, and GCP onboarding flows (8–10 steps each) into a single 3-step modal. Validated through contextual inquiries with Informatica, Unacademy, Nvidia, and others.

57%
Fewer screens
150%
Credit uplift
120%
Agentless adoption
Cloud Security Multi-cloud Contextual Inquiry AWS / Azure / GCP
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Novell / Micro Focus · 2010–2018
ZENworks Service Desk & App Store

Led next-gen redesign of the Micro Focus Service Desk — search-first portal with integrated App Store for ZENworks bundle requests. On-site contextual inquiry with Trinity Health, CalTrans, City of Fresno (67,000+ managed devices) and internationally.

67K+
Devices researched
5
Enterprise client visits
Endpoint Management Contextual Inquiry Service Design UEM
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Oracle · 2019–2021
Oracle Live Experience & Unity Data Platform

Led monthly sprint design for Oracle Live Experience (iOS, Android, Web) for MediaMarkt and Garmin. Also led end-to-end UX for Oracle Unity Data Platform — 4 technical personas, transformation interfaces with live preview. All work integrated into the Redwood Design System.

Mobile SaaS Platform Design Systems Redwood DS
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OpenText · 2024–2026
AI Design Fluency Programme

Built AI design fluency across 6 cross-functional teams — facilitating Tree of Thoughts and Chain of Thought prompting workshops, and guiding teams in using Figma Make for component generation and sub-design-system definition.

AI-Integrated UX Figma Make Workshop Facilitation Design Enablement
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Career

25 years of craft

Graphic & Visual Design
UX & Product Design
2000 2010 2018 2021 2024 2026
GE Capital
Progress
Novell / Micro Focus
IBM
Oracle
Palo Alto
OpenText
OpenText India
Feb 2024 – Mar 2026
Principal UX Designer
  • Sole designer on ILM Policy Builder — reimagined XML-based policy authoring as a visual canvas. Validated at OTW2025 Nashville: SUS 83, NPS +63, zero critical issues.
  • Led XDR research, redesigned NDR Anomalies Dashboard, and built AI fluency across 6 cross-functional teams via Tree of Thoughts workshops.
Palo Alto Networks
2021 – 2024
Principal UX Designer
  • Redesigned Prisma Cloud multi-cloud onboarding — 57% fewer screens, 60% fewer clicks. Validated with Informatica, Unacademy, Nvidia.
  • Drove 150% credit uplift, 8X sentiment improvement within 6 weeks of launch. Grew agentless feature adoption by 120%.
Oracle India
2019 – 2021
Principal UX Designer
  • Led design for Oracle Live Experience (iOS, Android, Web) for MediaMarkt and Garmin — hybrid designer-PM across distributed global teams.
  • Designed Oracle Unity Data Platform — 4 personas, transformation interfaces with live preview. Integrated into Oracle Redwood Design System.
IBM India
2018 – 2019
Senior UX Designer
  • Mapped IBM Cloud Private installation journey end-to-end. Designed Installation Expedite concept — guided GUI replacing CLI-heavy workflows with auto-synced prerequisites.
Novell / Micro Focus
2010 – 2018
UX Design Specialist
  • Led next-gen redesign of Micro Focus Service Desk — search-first portal with App Store for ZENworks bundle requests. Directed UX for FILR, iPrint, endpoint workflows.
  • On-site contextual inquiry with Trinity Health, CalTrans, City of Fresno (67,000+ devices) and internationally (Budapest, Amsterdam).
Deloitte · Progress Software · GE Capital
2000 – 2010
Graphic & Visual Designer
  • Progressed from Associate Graphic Designer to Assistant Manager across GE Capital (2000–2006), Progress Software (2006–2009), and Deloitte (2009–2010) — building expertise in eLearning development, technical illustration, visual design for global clients, and team leadership.
  • Created interactive WBT/CBT eLearning content, Flash animations, and illustrations for global GE clients. Art directed collateral communications for Deloitte's Global Learning Insourcing division.
  • Won GE Capital Zero Defect Champion, Star of the Month, and Team of the Month awards.

About

Interaction design
as a craft

I'm a Full-stack Principal Designer based in Bangalore — working across the complete design discipline from user research and interaction design through to design systems and AI-integrated team practice. 15+ years designing enterprise B2B products across security, cloud, and endpoint management.

I tend to take on the hardest problems: the ones where the domain is genuinely complex, where users are experts under pressure, and where getting the interaction wrong costs real money or real time. I've done on-site contextual inquiry with healthcare systems, government transportation departments, and Fortune 500 enterprises.

I also think seriously about AI in design practice — not as a gimmick, but as a genuine shift in how design teams work. I've facilitated workshops on Tree of Thoughts prompting and Figma Make adoption, helping teams move from skepticism to fluency.

Skills
Interaction Design · Design Strategy
UX Research · Contextual Inquiry
Usability Testing · Journey Mapping
Design Systems · AI-Integrated UX
Figma · Figma Make · FigJam · Claude AI
Domains
Enterprise Security · IAM · XDR · NDR
Cloud Platforms · Endpoint Management
Mobile · SaaS · B2B Enterprise
Education
BA English Literature · Delhi University
Diploma, Commercial Arts · IIFT Delhi
Certified Usability Analyst · HFI
Recognition
National Geographic Photography Award — First Prize, "Windows in Asia"

Let's work together

Open to Principal Product Designer roles, advisory engagements, and consulting opportunities — in India and internationally.